Lavorare all’estero o averne l’opportunità vuol dire anche avere dimestichezza con le lingue. Per cui, anche se non capita spesso, vi proponiamo un annuncio in lingua inglese dedicato a potenziali Commercial Analyst, Analisti Commerciali, che dovranno lavorare per l’azienda spagnola Zalando nella sede di Berlino.Â
Ecco quanto riportato da JobEstero:
Zalando’s success also tells the story of our exceptional team and our efforts. We are always happy to welcome new colleagues who join us in creating the world’s best online fashion experience.
Our Customer Experience department is working towards providing the perfect customer experience in all of our Zalando shops. That’s why we’re always developing new features of the Zalando shopping experience and optimising our shops for all end users and devices in all 15 countries. Innovation is one of our main drivers. With comprehensive analysis, our own usability lab and a wide range of creative minds we support the whole Zalando Organisation. We work around the clock to improve our website and we can proudly say: “We create the world’s best online fashion experience!”
ONSITE MANAGEMENT CLUSTER FUNCTIONAL LEAD IT / ES (M/F)
The goal of the team Onsite Management is to increase the commercial effectiveness of our international websites across all platforms. To fulfill this goal, Onsite Management has the following responsibilities:
Ownership of country specific KPIs
Optimization of the user experience for each country according to local needs (e.g. checkout optimization)
Ownership of the website including steering, management and day–to-day operations
Implementation, promotion and localization of innovations
Improving the efficiency and the interfaces for implementation
YOUR TASKS
A variety of interesting and exciting tasks awaits you! As Lead of the Onsite Management Italy / Spain team, which is part of Customer Experience, you will ensure in market excellence and smooth cross functional processes.
As a functional and disciplinary lead (m/f) you will be responsible for the Onsite team IT / ES
You will have ownership for the IT / ES website performance KPIs and the local roadmap as well as for the prioritization of projects within the country cluster
You will manage the optimization of your country cluster websites across all devices according to customer and country needs
You will manage defined in-market customer touchpoints, such as e.g. performance based landing pages, performance-based top navi overlay and internal search, etc.
You will coordinate the strategic alignment with other team leads/heads, particularly with the Country Cluster, Product Management Shop, Sales Marketing, Brand Marketing and Onsite Intelligence and will act as a go-to person for these stakeholders
The allocation of resources per country and project and based on cross and in-cluster priorities as well as deadlines will also lie in your hands
You will ensure a data driven mindset of your team and in all communication with relevant stakeholders.
WHAT YOU’VE GOT
You are proud of your high level of academic achievement including a Bachelor’s degree
You have already been working for at least 2 years in a similar function, preferably at a multi-national fashion retailer
You already have some relevant leadership experience of at least one year or more
You can impress with your profound knowledge of website management and steering ideally gained working for major retailers
Nobody can hold a candle to your analytical skills and experience in planning and forecasting; demonstrated skills with numbers, analyses and reports
You get straight to the heart of important information, you love keeping in close touch with colleagues and partners, and you stay cool, calm and collected even when the going gets tough
You are able to adapt to a quickly changing, fast moving environment
You feel responsible for the quality of your work and you are always happy to support your team in their development
You will carry out regular constructive feedback sessions with your staff
You love an international atmosphere and communicating with your colleagues and external stakeholders in English is a cinch; Italian or Spanish is plus
Technical knowledge in HTML, CSS, JS etc. is beneficial
WHAT YOU CAN EXPECT
Ours is one of the most spectacularly successful stories in e-commerce. When you join us, you can not only expect to become part of an extraordinary and ambitious team, but a whole lot more: Zalando is a dynamic working environment where something new happens every day. We are indeed shaping the face of online retail.
We have an international team of experts to inspire and support you
Training and further development opportunities to expand your skills and help you on your way
We offer you the security of an expanding company with more than 7,000 employees, a company pension scheme
Attractive employee discounts in our online shop and other benefits
An easily accessible workplace right in the heart of Berlin.